Support

Ipas University Support

Kamini Kumari, an Auxillary Midwife Nurse, provides medical care to women at a rural health center. Women's equal participation in governance and leadership roles are a step towards building stronger communities and improving reproductive health services at village, block, and district levels. The Center for Catalyzing Change (C3) is strengthening the voice, participation, leadership, and influence of Elected Women Representatives to achieve these goals.Questions?

These resources are available to support you:

– The Frequently Asked Questions (FAQs) below

– The Ipas University User Guide

– Email IpasU@ipas.org 

 

 

 

Frequently Asked Questions (FAQs)

Profiles and Accounts

How do I get a login for the learning site?
Send an email to IpasU@ipas.org. We will aim to have your account set up within 3 working days.

I forgot my password. How can I reset it?
Visit the “Courses” page, and click Reset Password on the right. An email will be sent to you with a new password.

How can I change my password?
After logging in, click on the User Profile button on the top right (the image of a person); this will give you options to change your personal settings, including your password.

English is not my first language. Can I change the language of the text on the Ipas University portal once I log in?

Yes! After you log in to Ipas University, click on the small person icon on the top right-hand corner of the screen. On the “User Preferences” tab you will see an option to choose your Language. Select your preferred language from the drop-down menu. Click “submit” to save all changes. Note: Doing this ONLY changes the instructional language on the portal—it does NOT translate courses. Currently, Ipas University offers courses in English and Spanish.

Courses

How do I enroll in a course?
Once you are logged in, click on the Learning Center tab, you will see a link to browse or search courses. Click on the course you would like to register for. The course will show an Enroll button that you can use to register for the course.

How long do the courses take?
This information is available for some courses but not all. When you click on the course, if the information is available, it will be shown on the enrollment page. Times vary from course to course, but all are flexible in that you can return to where you last left off and move at your own pace.

Can I resume a course where I left off?
The courses offer the option to save your location within a course and return to it later. If you wish to resume a course later on, click the Bookmark icon within a course and your current location will be saved. The next time you log in and access that course, you will be returned to your bookmarked location.

How do I print a course certificate?

When you are logged into the system, follow the below steps:

  1. Hover over the “Learning Center” tab at the top of the screen. Click on “My Learning History.”
  2. Click on the box on the left-hand side of the course for which you want to print a certificate.
  3. From the drop-down menu above the list of courses select “Print detailed transcripts.”
  4. Click print (on the top left-hand side of the pop-up)—that is your certificate.

General

How can I get help if I am having difficulties?

If you are having difficulties registering for Ipas University or accessing courses, send an e-mail with your name, contact information, the computer system and type of internet access you are using and specific information about the problems you are having to IpasU@ipas.org. The more detail you provide, the more easily our technical support team can assist you.

Ipas University courses use popup windows to display course content. If you are unable to access individual courses, first check that you have disabled pop-up blockers on your system.

I can’t access the courses. When I click the title, all I see is a blank page.

Ipas University courses make use of pop-up windows. Pop-ups are screens of information that “pop up” at a smaller size when you are browsing the internet. Although pop-up blockers were designed to prevent unwanted advertising pop-ups, they also may interfere with pop-up windows that you want to access, like those used in Ipas University courses. Before taking the courses on our site, these must be disabled. (If you wish, you can enable them again after taking a course.)

Different pop-up blockers work in different ways. The following instructions with help disable pop-up blockers in the most common browsers:

  • Internet Explorer: Click on the Tools button (or Tools menu item) and choose Internet Options. Then Click on the Privacy tab and uncheck the box labeled “Turn on the pop-up blocker.”
  • Firefox Ddefault: Under the Tools menu item, select Options. Under Web Features, uncheck the box marked “Block pop-up windows.”

We also suggest that you access Ipas University on Internet Explorer using compatibility mode. This article will help walk you through how to turn this setting on: http://support.microsoft.com/kb/2536204.

What technology do I need to use Ipas University?

All you need to take courses on Ipas University is a computer that is connected to the internet and a web browser. Ipas University is designed to work across the globe for users with both fast and slow internet connections. Some courses have optional audio and/or video that require speakers or a headset; however, no required content is provided through audio or video technologies.

There is more information I would like to learn on Ipas University. How can I request other courses?

Ipas will be adding more courses to Ipas University over time. If there are other courses you’d like to see, please let us know by emailing IpasU@ipas.org.

About Ipas and Ipas University

What is Ipas?

Ipas is an international organization that believes in a world where every person has bodily autonomy and can determine their own future. We work on five continents with a comprehensive approach that centers the needs of those who seek abortion care. We aim to build sustainable abortion ecosystems that address all factors impacting a person’s ability to access abortion—from individual health knowledge, to social and community support, to a trained health workforce, to political leadership and supportive laws. To that end, we train providers and work with health systems to ensure accessible, high-quality abortion services—including the right and ability to self-manage an abortion with pills. We conduct research with the goal of turning policy into practice. We also partner with local organizations to educate communities on reproductive health and rights, to advocate for legal abortion and to support local champions for reproductive justice.

For more information visit www.ipas.org.

For whom are the Ipas University courses intended?

Ipas University is for you if you work on sexual and reproductive health (SRH) topics, primarily in low- and middle-income countries. With a focus on focus on abortion care, Ipas University’s online, self-paced courses are designed for practicing clinicians, clinicians in training, health-care workers, program administrators and other professionals who work in SRH programming.

Ipas is an established leader in clinical training, with more than 30 years of experience training clinical providers on high-quality abortion care. Over the years, our training has expanded to cover topics beyond the clinical aspects of abortion care to include issues related to sexual violence, gender issues, values clarification and human rights. To learn more about Ipas as an organization, visit Ipas.org.

Ipas University is not meant to be a substitute for hands-on clinical training. For the most recent clinical recommendations, see Ipas’s Clinical Updates in Reproductive Health.